You can also use the webbased callpilot manager to set up and operate callpilot. Callpilot user guide missouri southern state university. The instructions and screen images shown in this guide provide general information for using callpilot with email. Callpilot reference guide chapter 1 getting started about this guide the callpilot reference guide provides information on how to us e callpilot features on business communications manager bcm and callpilot 100150 systems. This guide explains in detail how to work with callpilot from the keypad of your touchtone telephone. These text conventions are used in this guide to indicate the information described. Specific details may vary depending on your computers operating system and the features available for your callpilot mailbox. Some features mentioned in this guide may not be available for your callpilot mailbox. On your computer, webbased my callpilot provides a useful information page specific to the mailbox options, features, and services that are available to you. You can program callpilot using any twoline display telephone on your norstar system.
The process of transmitting data and call messaging between callpilot and its servers, switches or system is proprietary to nortel networks. Callpilot 100150 installation and maintenance guide preface the callpilot 100150 is a voice messaging product suited for small to medium sized businesses. Specific details can vary, depending on your computer operating system and the features available for your callpilot mailbox. You may also perform following commands before youre taken to the messages. The prompts tell you what to do next, or what options are available, so you dont have to remember every step.
Quick reference guide callpilot speech activated messaging user guide toronto information products nortel 522 university avenue,14th floor toronto,ontario,canada. The instructions and screen images shown in this guide provide general information for using my callpilot. Nortel manuals bcm50 and callpilot installation call center guide. Working with callpilot multimedia messaging how to use this guide this guide explains how to use callpilot multimedia messaging. Specific details may vary depending on your computers operating system, and the features available for your callpilot mailbox. On your telephone, callpilot guides you with voice prompts at each step. Desktop messaging user guide for my callpilot nn44200109. Bcm450 administration guide bcm450 troubleshooting guide call detail recording user guide callpilot fax setup callpilot fax user guide callpilot quick reference guide. Nortel callpilot desktop messaging user guide for my callpilot nn44200109. Nortel manuals bcm50 and callpilot installation call. For example, play is always 2, record is always 5, and help is always.
When callpilot answers, press and follow the voice prompts to open your mailbox. The prompts tell you what to do next, or what options are available, so you dont have to remember. To use this guide, you must determine which phone interface you use, and follow the procedures. This guide leads a system administrator through setting up and operating callpilot on a callpilot 150 system. Recording tips use your handset, not the handsfree feature. The instructions and screen images shown in this guide provide general information for using callpilot with your email.
For details, refer to the feature availability topic in the desktop messaging online help, or ask your administrator. If you want to use a feature or service described in this guide but you cannot access it, check with your administrator. Nortel networks callpilot reference guide standard telecom. Norstar call pilot quick reference guide nvm interface version 2. The callpilot reference guide provides information on how to us e callpilot features on business communications manager bcm and callpilot 100150 systems. Norstar callpilot quick reference guide cp interface version 1. Keep them near your telephone or take them with you when you travel. Norstar call pilot message networking user guide version 2. The network delivery mailbox makes sending a message across the country as easy as sending it down the hall. Callpilot message networking set up and operation guide chapter 1 about callpilot message networking this guide leads a system administrator through setting up message networking and is an ongoing reference aid.
After changing your password, ignore audible prompts and immediately go to next step and. If you learn these standard commands, you can use all callpilot features without memorizing every step. Norstar manuals, user guides, telephone feature codes, free quick reference guides, system features, programming. After logging in you will hear the mailbox summary, you may listen to the summary or begin to. Callpilot has many standard commands that are common to all features, so you do not need a main menu. Callpilot answers incoming calls, routes them to extensions and mailboxes in the system, and provides message taking capability. Nortel callpilot administrator guide nn44200601 01. The meridian norstar, later called nortel norstar, was a smalloffice digital pbx introduced by northern telecom. Nortel callpilot user manual pdf download manualslib. About this guide this user guide describes how to use the webbased resources of my callpilot.
Callpilot 100150 installation and maintenance guide. Multimedia messaging user guide on the useful information page in my callpilot. Specific details may vary for each email application. The instructions and screen images shown in this guide provide general information for using my callpilot through a web client. The section configuring and troubleshooting emailby. Home phone system manuals, user guides nortel norstar callpilot messaging manuals, user guides. It combines the voicemail and call processing features of a large business system into a compact, easy to use system. About this guide this user guide is an overview of how to use callpilot with lotus notes email. Printed help in addition to this user guide, a printed quick reference card and a printed wallet card are available. Telephone user guide callpilot emulation tui 1 default actions when you log into callpilot emulation tu i, the default action will automatically send you to your messages. View and download nortel callpilot user manual online.
Nortel networks callpilot reference guide pdf 959kb this guide gives you detailed information about using callpilot features on callpilot 100150 and business communications manager systems. For further assistance in using callpilot, refer to the online help in the callpilot player. Keep a handy record of these numbers in your callpilot numbers page 48. Callpilot from nortel networks greeting answers with options as follows. This guide gives you detailed information about using callpilot features on callpilot 150 and business communications manager 2. Structured cabling data, voice, fiber cabling nortel. Familiarize yourself with the most frequently used procedures such as logging in, playing your messages, and recording your greetings. Callpilot message networking user guide 7 callpilot message networking user guide sending a message using a network delivery mailbox network delivery mailboxes make it easy to send messages to a mailbox at a remote location.
Getting help from a specialist by using an express routing code to access some nortel technical solutions centers, you can use an express routing code. End user agrees to indemnify and hold harmless avaya, avayas agents, servants and employees against all claims, lawsuits, demands and judgments arising out of, or in connection with. Nortel networks callpilot 100, callpilot 150 user manual. View and download nortel callpilot server user manual online. Access webbased my callpilot to view user information and change your feature settings.
We offer you the nortel bcm guides, cs cs1k, callpilot, including the administration and operation manuals, as well as the startalk manuals. Onceloggedintovoicemail,youcangethelpatanytimebypressingthekey atanytimeyouareconnectedtocallpilot,youmaythrudial. Callpilot terms access numbers your administrator gives you the access numbers you need for callpilot. Callpilot message networking user guide p0919430 02. Norstar callpilot quick reference guide nvm interface version 2. Your default password is 12 followed by your primary extension. Meridian norstar callpilot messaging voice mail system. To begin the tutorial, dial into the autoattendant, then log into your mailbox. Nortel callpilot desktop messaging user guide for my callpilot.
Callpilot multimedia messaging user guide product release 1. End user agrees to indemnify and hold harmless avaya, avayas agents, servants and employees against all claims. Nortel callpilot multimedia messaging user guide nn44200106 01. Then explore the many convenient features available for voice and fax messaging. Nortel logo, the callpilot fax user guide explains how to use callpilot fax with your personal mailbox. Related publications this section provides a list of additional documents referred to in this guide. Refer to your telephone user card for how to do this. Buy your norstar phones and equipment from telephone magic at wholesale prices.
Telephone user guide callpilot emulation tui 1 tutorial when you log into your mailbox for the first time over the telephone, the system initializes a personal tutorial that guides you through the setup of your mailbox. My callpilot on your computer, webbased my callpilot provides a useful information page specific to the mailbox options, features, and services that are available to you. This user guide is an overview of how to use callpilot with your internet email. Use the mailbox commands illustration as a guide when you record your greetings.
Detailed information about using callpilot features on callpilot 100150 and business communications manager. This guide gives you detailed information about using callpilot features on a meridian system. Nortel callpilot server user manual pdf download manualslib. Quick reference guide callpilot speech activated messaging user guide toronto information products nortel 522 university avenue,14th floor toronto,ontario,canada m5g 1w7. Before you begin this guide is intended for install technicians. How to unlock a mailboxchange password standard telecom. Speak clearly and at a pace that is easy to understand. Use your telephone keypad to enter messages and mailbox commands. Follow the voice prompts or the display button options on your telephone to open your mailbox. Nortel callpilot multimedia messaging user guide august 2010 7.
Keycode installation guide nn40010301 callpilot manager set up and operation guide nn40090300 callpilot 2. Callpilot user guide setting up your mailbox firsttime login. How to unlock a mailboxchange password on a nortel networks office phone system instructions to reset the password of a mailbox press feature 983 enter log code. Your mailbox number is your primary extension directory number or dn. Norstar call pilot call center agent guide version 2. End user agrees to indemnify and hold harmless avaya, avaya s agents, servants and employees against all claims. Callpilot quick reference card nvm interface pdf text files. Callpilot mini reference guide chapter 1 using callpilot how callpilot works callpilot works with the telephone system to provide an automated receptionist service. Understanding call routing page 22 cs call routing components page 22 phantom dns page 24 callpilot service directory numbers and the sdn table page 25 how calls are routed page 27 multimedia channels in the callpilot server page 29. The prompts tell you what to do next, or what options are available, so you do not have to remember every step. Callpilot message networking set up and operation guide. Norstar call pilot call center supervisor user guide version 2. Callpilot provides several types of help for the novice and the experienced user. This guide leads a system administrator through setting up and operating callpilot on a callpilot 100150 system.
Use this guide if you have a business communications manager, callpilot mini or callpilot 150 system. The information presented throughout this web site is provided as is and without. Getting help from a specialist by using an express routing code. Callpilot user guide setting up your mailbox firsttime login 1. Callpilot recognizes the assigned incoming telephone number and plays the personalized mailbox greeting. My callpilot on your computer, webbased my callpilot pr ovides a useful information page specific to the mailbox options, features, and services that are available to you. For more information about using callpilot, ask your system administrator. Voice prompts announce which dialpad button to press to use callpilot options. Voice prompts callpilot guides you with voice prompts at each step. Callpilot desktop messaging from nortel networks allows you to access your callpilot. Callpilot quick reference guide cp interface version 1 pdf. Callpilot voice prompts callpilot uses voice prompts on your telephone to announce options. Callpilot fax user guide 11 callpilot fax user guide to assign a preset fax machine if you assign a preset fax machine, your fax messages print at the same fax machine every time.
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